Emergency? Call 911.
Our emergency rooms are open 24/7, holidays included.
Health Library
Published September 17, 2026 · 5 min read
Do this in your first week, while nothing is wrong. Every item below is easier now than it will be at nine o’clock on a Sunday evening. And if something is wrong now, that comes first: call 911 or go to the nearest emergency department.
The people who have a bad time of it medically out here are almost never the ones who were unlucky. They are the ones who arrived with nothing written down.
Nine things. Most are free, none takes long, and all of them are much harder to do in a hurry.
1 — Get a printed medicines list from your pharmacy. Not the bottles: a list, with doses and strengths. Ask them to print it — they do it all day. Photograph it as well.
2 — Ask your physician for a summary of your history. What you are treated for, what you react to, what operations you have had, any recent results that matter. A clinician here cannot see your chart at home, and what you can hand over beats what you can remember while unwell. How to go about getting it.
3 — Sort your refills before you travel. Refilling a prescription away from home is its own problem and it is much smaller if you start with enough.
4 — Ring your insurer and ask three questions. Am I covered for routine care in Arizona, and at what level? Does anything need approving in advance? How do I find a provider you consider in-network there?
The emergency side is different and better — those protections are federal, so they came with you. Which is worth understanding before you need it.
5 — Find a pharmacy and move your prescriptions to it. A pharmacy that already has you on file is the difference between a five-minute errand and an afternoon.
6 — Decide whether you want a clinic relationship for the season. If you do, ring and ask whether they are taking new patients — that is a question for them, not something a web page can answer for you.
Mercy Grace Pediatrics & Primary Care, Gilbert — (480) 745-3702. Appointments required, and the number is not monitored for texts.
Fountain Hills Medical Center — Primary Care Clinic — (602) 671-7981, and it is the only one of ours that takes walk-ins on an urgent care basis.
7 — Know where the nearest emergency department is, before you need it. Ours are in Fountain Hills and El Mirage, both open every hour of every day. All locations. And if a different one is closer to where you are staying, that is your answer — the nearest door is the right door.
8 — Write the address where you are staying on something. Not just in your head. A visitor giving a dispatcher a street name they learned three days ago is a real problem, and a card on the fridge fixes it. Include any gate code, and which entrance.
9 — Tell somebody at home what you take and where you are. One phone call.
It is still hot when you arrive. People land in autumn expecting the mild version and get the tail of the summer.
Heat exhaustion or heat stroke is the distinction worth knowing, because one is an emergency and at the start they feel similar.
And your medicine list changes how your body handles heat — common medicines change how you shed it. If you take anything for blood pressure, your heart, a mood condition or allergies, that page is the one to read, and almost nobody is told this.
The desert is still active in autumn too. Rattlesnakes and scorpions do not switch off in October.
And it gets genuinely cold at night. Hypothermia in Arizona is not a joke and it is not rare.
Your insurance card. The medicines list. One emergency contact with a number. The address where you are staying.
That is four things and it answers most of what anybody will ask you in a bad hour.
Do I need to register with a doctor if I am only here a few months? Not required, and worth considering — for prescriptions, for anything continuing, and because a clinician who has seen you before reads a new problem differently. Ring and ask whether they are taking new patients.
Are you taking new patients? Ring and ask. It depends on the clinic and on when you ask, and we are not going to publish an answer that may not hold by the time you call.
What if I get ill and have not done any of this? Then you get seen anyway. None of this is a precondition for care — cost is not a barrier to being medically evaluated in our facilities, and neither is paperwork. The checklist makes it smoother, not permitted.
Can you get my records from my doctor at home? That is a process to start yourself, and the page on it explains why doing it before you travel is much easier than after.
Is your emergency room in my out-of-state network? For an emergency, the federal protections apply either way — that is the point of them. For a clinic appointment, ring with your plan details, because there it genuinely matters.
I am only visiting family for two weeks. Then this is more than you need. The shorter version is written for that.
Nine things, in your first week, while nothing is wrong. A medicines list, a history summary, your refills, a pharmacy, a plan you have actually rung, and the address where you are staying written down. Both of our emergency rooms are open 24 hours a day, every day of the year. All locations →
Related reading: emergency care when your insurance is from another state · refilling prescriptions while you are away from home
No external source is cited. This is a practical checklist — what to bring, who to ring, and what to write down — and it makes no clinical or coverage claim of its own. Every page it links to for a clinical or a rights claim carries its own citations.
If it might be an emergency, treat it as one and call 911.
If it might be an emergency, treat it as one. Both of our emergency rooms are open 24 hours a day, every day of the year — walk in, no appointment and no referral.
Find your nearest emergency room →About your bill, before you worry about it
Ability to pay is not a barrier to assessment and access to care in our emergency rooms — by law. An emergency visit bills at emergency rates, which are not clinic rates, and we would rather tell you that now than have you find out afterwards.
If anything you receive after a visit is unclear, call the facility you were seen at before you pay it. They hold the record of your visit, and they would rather explain a statement than have you pay something you do not owe.