Emergency? Call 911.
Our emergency rooms are open 24/7, holidays included.
Health Library
Published September 17, 2026 · 7 min read
Run cool water over it, do not use ice, and do not break any blister. Then get seen — and for a burn to the hands, emergency physicians say get seen even if it looks mild. Call 911 for a chemical or electrical burn.
A pavement burn is the injury people most consistently underestimate, and there is a structural reason for that.
Look at what the National Library of Medicine names as the usual causes of burns: “Scalds from hot liquids and steam, building fires and flammable liquids and gases are the most common causes of burns.” A hot surface is not on that list. Contact with ground that has been in the sun all day is a routine summer injury here and a footnote almost everywhere else — so the mental model most people carry was built for a different mechanism entirely.
The American College of Emergency Physicians:
“Seek emergency care for more serious burns and for any burns to the eyes, mouth, hands, and genital areas, even if mild.”
Read that against how a person actually falls on pavement. They go down and they land on their hands. Hands, knees, forearms — and hands are on the short list of places where ACEP says a burn gets emergency care even if mild, because of what is underneath the skin there and how little margin it has.
So the commonest pavement contact injury lands on one of the four sites where the specialty says the ordinary rules do not apply. That is worth knowing before you decide to wait and see.
You have probably read that burns come in degrees. Here is something the internet does not usually mention: the authorities do not agree on how many there are.
The National Library of Medicine describes three — first-degree burns “damage only the outer layer of skin,” second-degree “damage the outer layer and the layer underneath,” and third-degree “damage or destroy the deepest layer of skin and tissues underneath.” The American College of Emergency Physicians describes four, the fourth being the deepest and most severe and potentially life-threatening.
Notice what every one of those definitions has in common: they are all about depth. And depth is precisely the thing a surface cannot show you. The redness you are looking at is the top of the injury, not the size of it.
Which is the whole argument of this page. If professional bodies use different counts for the same injury, grading your own burn from a photograph on your phone is not a plan. What you can assess is where it is, how big it is, and how it is behaving over the next fortnight — and each of those has a clear answer below.
From ACEP:
Cool water, and specifically not cold. “Run cool — not cold — water over the burn or hold a clean, cold compress on it until the pain subsides.”
No ice. “Do not use ice.” This is a real and common mistake, and on an injury that is already a depth problem, it adds one.
No butter, no grease, no home remedy. ACEP names butter and greases specifically as things not to put on a burn.
Never break a blister. ACEP is unqualified about it: “Never break blisters from a burn.” The blister is a dressing your body made.
And do not pull off anything stuck to the skin. “Remember not to remove clothing stuck to burned skin.” On hot ground this matters more than it sounds — a sock, a shoe lining, or synthetic fabric can adhere. Leave it. It comes off where there is sterile equipment and pain relief.
Call 911 for a chemical or electrical burn — ACEP’s instruction is explicit — and for anybody who is confused, collapsed, or badly hurt beyond the burn itself.
Get emergency care, per ACEP, for a more serious burn, for any burn to the eyes, mouth, hands or genitals even if mild, and if the burn covers a large area.
And come back later if any of ACEP’s warning signs appear: fever, foul-smelling or pus-like drainage, excessive swelling, redness of the skin, a blister filled with greenish or brownish fluid, or a burn that has not healed in ten days to two weeks.
That last one is the sleeper. A pavement burn that is still an open area three weeks on is not slow, it is telling you something, and it is a reason to be seen even though the emergency has passed.
The difference between a trivial pavement burn and a hospital admission is usually how long the skin stayed against the ground. A barefoot dash across a driveway and a fall that somebody could not get up from are the same mechanism with different contact times.
So the people who come to real harm are disproportionately the people who could not get up quickly — after a fall, a faint, a seizure, a medical event, or heat illness itself. Anybody found down on hot ground is two problems at once, a burn and a heat casualty, and the burn is often the one that gets noticed while the heat illness is the one that is dangerous.
If you find somebody down on hot pavement: get them off it, get them cool, and call 911.
Our emergency rooms treat burns, they are open every hour of every day, and they are walk-in. Go to the nearest one, and if another emergency department is closer to you, that one is the right answer today.
The most severe burns are managed at specialised burn centres, and the way anybody reaches one is through emergency care that can assess the depth, start treatment and arrange it. Getting assessed is the route, not a detour from it.
If you are unsure, come in — this list is not exhaustive and you are not expected to judge the depth of your own burn.
It is just red and it stings. Do I need anything? Cool water, no ice, no ointment, and do not break anything that blisters. Then use the location test: hands, face, mouth or genitals means get seen regardless. And watch it for the fortnight, because ACEP’s ten-days-to-two-weeks rule is what catches the ones that were deeper than they looked.
My child ran across the driveway barefoot. Cool the feet with cool running water, look at how much surface is involved, and have them seen if there is blistering, if a large area is affected, or if they will not bear weight. Children have less margin than adults and the threshold to get them looked at is lower.
Should I put aloe or antibiotic cream on it? Not before it has been assessed if it is going to be assessed. ACEP’s first-aid instruction is cool water and a clean compress — greases and home remedies are specifically named as things not to use.
The blister has burst on its own. That is different from breaking it deliberately. Keep it clean, do not peel the loose skin off, and have it looked at.
My dog burned its paws. A veterinarian, and the same urgency. Pads are the same contact-time problem and dogs do not get to choose the route.
How hot does pavement actually get? This page is not going to publish a number it cannot stand behind, and the number would not change your next step anyway. The ground that burned you was hot enough. What matters now is where the burn is, how big it is, and how it behaves.
Cool water, never ice, never break a blister — and for hands, face, mouth or genitals, get seen even if it looks mild. Both of our emergency rooms are open 24 hours a day, every day of the year — walk in, no appointment and no referral. Call 911 for a chemical or electrical burn. Find your nearest emergency room →
Related reading: heat exhaustion or heat stroke · which door do you need
This article is general information, not a diagnosis, and it cannot tell you how deep a burn is. It gives no doses. If you are unsure, come in — this list is not exhaustive and you are not expected to grade your own burn. If it might be an emergency, treat it as one and call 911.
If it might be an emergency, treat it as one. Both of our emergency rooms are open 24 hours a day, every day of the year — walk in, no appointment and no referral.
Find your nearest emergency room →About your bill, before you worry about it
Ability to pay is not a barrier to assessment and access to care in our emergency rooms — by law. An emergency visit bills at emergency rates, which are not clinic rates, and we would rather tell you that now than have you find out afterwards.
If anything you receive after a visit is unclear, call the facility you were seen at before you pay it. They hold the record of your visit, and they would rather explain a statement than have you pay something you do not owe.